A new Disney World guest survey asks how people tapped into the park and if they’d use MagicMobile again. It comes days after a rumor about new photo gates and fewer MagicBands.
Disney wants to know exactly how you got through the gate.
A new Walt Disney World guest survey asks visitors how they tapped into the park and whether they’d use MagicMobile again. BlogMickey reported on it Sunday, Oct. 18. BlogMickey reviewed a version sent after a day at Disney’s Animal Kingdom.
The timing is interesting. Just days ago, a rumor said Disney World plans to swap its entry stands for photo gates like Disneyland’s. Disney hasn’t confirmed that, and it didn’t respond to BlogMickey’s request for comment.
Here’s a quick look at how MagicMobile works, from AttractionTickets:
What does the Disney World survey ask about park entry?
One question gets right to it. “How did you tap to enter into Disney’s Animal Kingdom?” the survey asks. Guests pick from three answers, including a phone or mobile wallet.
Pick the phone, and more questions follow. Disney asks which device you used, Apple iOS, Android or other, BlogMickey said. It also asks how easy or hard it was to get in with your phone.
What does Disney ask about MagicMobile and MagicBand+?
Plenty. The survey asks which MagicMobile features guests used at Disney World: Park Entry, Lightning Lane Entry or linking Disney PhotoPass photos.
Then it looks ahead. “How likely are you to experience each of these MagicMobile features again on a future visit?” it asks. A separate page uses the same scale for MagicBand+ and Mobile Ordering.
Disney even offers reasons for a good rating. One is “MagicMobile made it easy to get into the parks.” Another reads, “I liked not having to use a physical ticket.”
What else is in the Disney World technology survey?
The My Disney Experience app gets its own section. Guests rate statements like “The My Disney Experience app is easy to use,” plus page load speed and accuracy, according to BlogMickey.
Features like the park map, in-app search and the wait times page get ratings too. The survey’s definition of “technology” also covers Lightning Lane Multi Pass, Lightning Lane Single Pass and Mobile Order.
What is the Disney World entry gate rumor?
As we reported last week, a WDWMAGIC forum poster said Disney World will swap its tap stands for the gates Disneyland already uses. Guests could eventually walk in with a face scan, according to BlogMickey’s breakdown of the post.
The poster also said hotel doors could get Apple Wallet room keys. MagicBands would stay supported, but Disney could stop selling them around 2030.
None of the survey questions BlogMickey reviewed mention new gates or facial recognition. Still, Disney is clearly collecting data on how people get in.
How do Disneyland’s entry gates work?
You scan a ticket or tap a MagicBand, then take a photo on the gate’s screen. The photo is attached to your ticket, and the gate opens for your linked party, BlogMickey has explained. Disneyland started using the gates in 2025, WDW News Today noted.
Some Disneyland lanes also use facial recognition. Guests can skip it by using lanes without it, MickeyBlog reported in April.
Has Disney World tested facial recognition before?
Yes. Magic Kingdom ran a facial recognition test at the gates in 2021, and Disney surveyed people who tried it, BlogMickey noted.
That survey went only to test guests. This one goes to regular visitors.
Is Disney getting rid of MagicBand+?
No, at least for now. Disney World ended discounted pre-arrival MagicBand+ pricing for resort guests and Annual Passholders on Oct. 8, 2025, BlogMickey said. In April, Disneyland confirmed it’s ending on-property MagicBand+ sales.
Disney World still sells them, and both resorts still support them.
How does Disney World park entry work right now?
With tap stands. Disney World installed its RFID entry stands in 2012, WDW News Today said. Guests tap a ticket, a Key to the World card, a MagicBand, a MagicBand+ or a MagicMobile pass on their phone or watch.
Disney announced MagicMobile in March 2021.
Should you fill out a Disney World survey?
If one lands in your inbox, it’s a chance to weigh in. This one goes out after regular park visits, BlogMickey said, and its comment boxes give you up to 500 characters.
Your answer about MagicMobile might help decide how you walk into Magic Kingdom a few years from now.
Article compiled and written by Kambrea Pratt (editor-in-chief), Derek Gibbs (beat editor) and the Pirates & Princesses newsroom. Pirates & Princesses is part of WebReef Media.
Pirates and Princesses is your destination for Disney news, theme park updates, and the pop culture you love. From Disney cruises and travel tips to Disney fashion, food, collectibles, and movie news, PNP covers it all. Visit us at piratesandprincesses.net for daily coverage. Follow PNP on Facebook and Instagram, and listen to the Pirates & Princesses podcast on Apple Podcasts and YouTube.
Hat Tips:
BlogMickey (Oct. 18, 2026), the survey, the 2021 test and MagicBand+ changes
BlogMickey (Oct. 15, 2026), the entry gate rumor and Disneyland’s gates
WDW News Today (Oct. 15, 2026), the rumor and Disney World’s tap stands
MickeyBlog (April 2026), Disneyland’s facial recognition lanes
AttractionTickets on YouTube (July 3, 2025), the MagicMobile video
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